Contact Us
Contact us about this independent guide: page content, corrections, suggestions or website issues. We are not the official Sistine Chapel or Vatican Museums website. For help with tickets or an existing booking, contact the provider you booked with, not this website.
Last updated · September 2026
sistine-chapeltickets.com is an independent travel information and affiliate website. We do not sell tickets, operate the attraction or tours, or hold booking records.
How to reach us
Email our website team at info@sistine-chapeltickets.com.
What we can help with
- Content questions or corrections: identify the passage.
- Broken links or accessibility issues: describe what failed.
- Guide suggestions: tell us what information is missing.
- Affiliate or editorial enquiries: explain your question or proposal.
What we cannot do — and who can
- We cannot change dates or names, cancel bookings or issue refunds. Use your confirmation’s booking-management options or contact the provider.
- We cannot reissue tickets. Check your provider account or app, then contact its support team.
- We cannot confirm entry or control admission. Check your voucher for entry times; ask the Vatican Museums about admission rules.
- We cannot control tour operations or availability, or contact operators for you. Contact the operator using your voucher’s details.
Already booked? Start here
Open your confirmation email or provider account/app, then check your voucher. Use that provider’s customer-support channel if you need help.
For GetYourGuide bookings, contact GetYourGuide; for direct bookings, contact the attraction or operator. Third-party bookings follow the relevant providers’ terms.
How this site makes money
Some outbound booking links are affiliate links. We may earn commission when you book through them, without adding a charge to your GetYourGuide price.
This does not make us the seller or operator.
Before you email — what to include
- The page URL and section or topic.
- What looks wrong, with a source link if available.
- A screenshot if useful, with personal details removed.
- Your device and browser for website problems.
What not to send us
Do not send passwords, card numbers, security codes, identity documents or booking documents. Take booking and payment issues to your provider’s own support channel.
How we handle corrections
We check reported entrance closures and outdated hours against official sources, and listed prices against the booking provider. If the report is right, we correct the page.
A factual correction is worth sending; it need not be a complaint.